I like this chair a lot. It feels great, looks good and performs as expected. Office Logix did a good job refurbishing my Aeron. I would describe its visible condition as lightly used. There were a few scuff marks and scratches on it, but other than that, it looked good. No visible damage to the seat or armrests and all the adjustments function properly.
But, the shipping box my chair came in left a lot to be desired. The only protection and padding for the chair was the cardboard box itself, and when it arrived, one of the wheels was poking out the side. Fortunately, I don't think it suffered any damage. I do wish there would have been more padding in the box, and hope this is something Office Logix can improve in the future. I would even pay more for shipping to protect my purchase. But for the price and quality of my purchase I am satisfied.
